Which countries can I send from and to?

You can send from Canada, the United Kingdom and 19 euro-area countries. Across Africa, Cameroon is live today, with Nigeria, Senegal, Ghana and Côte d’Ivoire coming soon and more corridors to follow.

How long does a transfer take to arrive?

Most bank and mobile money transfers arrive within minutes. A small number are held briefly for compliance checks, and we tell you in the app the moment that happens.

What do I need to open a NellsPay account?

An email address, a phone number and a government-issued photo ID. Verification is done in the app and most customers are approved the same day.

How do I track a transfer?

Every transfer has a live status in the app, from paid to delivered, and your recipient can be notified by SMS at each step.

Canadian MSB · FINTRACCanadian MSB · FINTRAC registered

Send money to
those that matter

Quick, secure and hassle-free transfers from 21 countries to family and friends across Africa.

Send money seamlessly to family and friends across Africa: quick, secure and hassle-free, so your loved ones always receive what they need, when they need it.

Start a transfer Where we operate

22 countries live on the network

Coming soon

Nigeria, Senegal, Ghana, Côte d’IvoireNigeria, Senegal, Ghana, Côte d’Ivoire and more

Send money now

You send

They receive

Transfer fee
Exchange rate
Delivery: Bank deposit or mobile money

Everything you need to send money conveniently

One app, one account, one honest rate. We keep remittance simple so you can focus on what truly matters.

Private & secure
Bank-grade encryption and continuous monitoring on every transfer.
Private & secure
Every transfer is protected with bank-grade encryption and continuous monitoring, so your money and your data stay private.
Regulated & licensed
A registered Money Services Business in Canada, under strict compliance rules.
Fully regulated & licensed
NellsPay operates as a registered Money Services Business in Canada, under strict compliance and safeguarding rules.
Low cost, fast delivery
No hidden fees, and most transfers land within minutes.
Low cost, fast delivery
Send at minimal cost with no hidden fees. Most transfers land in your recipient’s account or wallet within minutes.

Where we operate

From 21 countries to families across Africa

Send from Canada, the UK and 19 euro-area countries. Cameroon is our first African corridor, and Nigeria, Senegal, Ghana and Côte d’Ivoire are next.

Send from Canada, the United Kingdom and 19 countries across the euro area. Cameroon is our first African corridor, and Nigeria, Senegal, Ghana and Côte d’Ivoire are next as we open more of the continent.

Send from

21 countries

Receive across Africa

1 live · 4 soon1 live · 4 coming soon · more to follow

CameroonLiveLive
NigeriaSoonComing soon
SenegalSoonComing soon
GhanaSoonComing soon
Côte d’IvoireSoonComing soon
More of AfricaNextOn the way

Ways to receive

Two ways to receive,
both built for speed

Your recipient chooses how the money arrives: straight into their bank account or into their mobile money wallet. Either way, you both see the moment it lands.

Straight to their account
Bank deposit
Paid directly into their bank account.
- Paid into their own account, in their currency
- Recipient details saved for next time
- Tracked from payment to deposit
Straight to their account
Bank deposit
The money is paid directly into your recipient’s bank account. No branch visit and no cash to collect.
- Paid into their own account, in their currency
- Recipient details saved for next time
- Tracked from payment to deposit
Straight to their phone
Mobile money
Sent straight to their mobile wallet.
- Paid to their mobile wallet number
- Ready to use as soon as it arrives
- Tracked from payment to wallet
Straight to their phone
Mobile money
Funds go straight to your recipient’s mobile money wallet, ready to spend, save or withdraw from their phone.
- Paid to their mobile wallet number
- Ready to use as soon as it arrives
- Tracked from payment to wallet

How it works

Get started in minutes

Sign up with your email
Two minutes, no branch visit, no paperwork.
Verify your identity
Snap your ID. Most people are approved same day.
Add your recipient
Save a bank account or wallet once, reuse it forever.
Send and track
Pay from your bank and follow it live until it lands.

01
Sign up with your email
Create your NellsPay account in under two minutes. No branch visit, no paperwork.
02
Verify your identity
Snap a photo of your ID. Most customers are approved the same day.
03
Add your recipient
Save a bank account or mobile wallet once, then reuse it for every future transfer.
04
Send and track
Pay from your bank and follow the transfer live until it lands.

Security

We take your security seriously

Advanced encryption and strict compliance measures safeguard your personal and financial data at every step. Multi-layered protection keeps your transactions and information private, so sending money never costs you peace of mind.

Registered Money Services Business with FINTRAC in Canada
Customer funds held with regulated banking partners
AML and sanctions screening on every single transfer
Biometric sign-in and device-level transaction approval

256-bit encryption
Real-time fraud checks
KYC on every account
24/7 monitoring

Download

The whole thing fits in your pocket

Save recipients and follow every transfer live, on iOS and Android.

Supercharge your money transfers with the NellsPay app. Save recipients and follow every transfer live, on iOS and Android.

The NellsPay app home screen, showing today’s exchange rate, recent recipients and Invite and Earn

Frequently asked questions

Everything you need to know about using your NellsPay account, from referrals to identification.

Visit the help centre

Transfers across the NellsPay network are sent with zero transfer fee. What you see in the calculator is what you pay. The rate is shown in full before you confirm.

Your first transfer is waiting

Download the app and send to any of our 22 countries. No fees on your first transfer.

Get the app Check a rate

Send money tothose that matter

Send money now

Everything you need to send money conveniently

Private & secure

Private & secure

Regulated & licensed

Fully regulated & licensed

Low cost, fast delivery